Terms and conditions

Version: February 20, 2026

Upon signing a quotation, the version of these general terms and conditions published on the date of signing shall apply for the full duration of that agreement.

Article 1: Agreement

1.1

These general terms and conditions apply to all services, offers, and agreements of Dolphin Publications B.V. with customers and partners. Dolphin Publications B.V. operates the following platforms, among others: Techzine.nl, Techzine.eu, Techzine.be, Techzine.tv, Techcalendar.eu, ICTMagazine.nl and ICTMagazine.be. Any customer or partner entering into an agreement with Dolphin Publications B.V. is deemed to have read and accepted these general terms and conditions.

1.2

Dolphin Publications B.V. reserves the right to amend these general terms and conditions. Amendments shall not apply to agreements already in force. For agreements already in force, the version of the general terms and conditions published on the date of signing of the relevant quotation shall remain applicable.

1.3

The general terms and conditions of Dolphin Publications B.V. apply to every agreement between a customer or partner and Dolphin Publications B.V. for the entire duration of that agreement.

1.4

Quotations from Dolphin Publications B.V. are valid for the period stated in the quotation. If no period is stated, the quotation is valid for 60 days from the date of issue. Quotations may be withdrawn at any time, but only within 48 hours of receipt of an acceptance.

1.5

The offer contains a complete and accurate description of the services offered. The description is sufficiently detailed to allow a proper assessment of the offer. For further information, we also refer to the information available on our website (dolphin.pub) and our media kit, which all customers and partners receive or may download from our website.

1.6

Dolphin Publications B.V. is entitled to transfer its rights and obligations arising from the agreement to third parties, provided this is communicated to the customer or partner in writing. The customer or partner may only transfer their rights and obligations under the agreement with the prior written consent of Dolphin Publications B.V. Such consent shall not be withheld on unreasonable grounds. Either party may assign the agreement to a group company in connection with an internal reorganisation, provided that the assigning party remains responsible for performance.

1.7

The applicability of general terms, purchasing conditions, or other conditions of the customer or partner is expressly excluded, unless Dolphin Publications B.V. has expressly accepted their applicability in writing. In the event of a conflict between the conditions of the customer or partner and these general terms and conditions, these general terms and conditions shall prevail, unless otherwise agreed in writing.

1.8

The customer or partner warrants the accuracy and completeness of the information and materials they provide to Dolphin Publications B.V. on the basis of which Dolphin Publications B.V. has based its offer. The customer or partner shall at all times exercise the utmost care to ensure that the requirements to be met by Dolphin Publications B.V.’s performance are correct and complete.

1.9

With regard to the services rendered by Dolphin Publications B.V. and the amounts owed by the customer or partner, the relevant documents and data from the administration of Dolphin Publications B.V. shall constitute full evidence, without prejudice to the customer’s or partner’s right to provide proof to the contrary.

1.10

All prices and rates quoted or mentioned by Dolphin Publications B.V. are in euros and exclusive of value-added tax (VAT) and exclusive of any other government-imposed levies, as well as exclusive of travel and accommodation costs, unless explicitly stated otherwise in writing.

1.11

All budgets and pre-calculations provided by Dolphin Publications B.V. are indicative, unless Dolphin Publications B.V. states otherwise in writing. The customer or partner cannot derive any rights from them.

1.12

The prices set out in a signed quotation are fixed for the agreed duration of the relevant agreement and may not be unilaterally increased by Dolphin Publications B.V. during that period. Price changes may only be applied upon renewal or when entering into a new agreement. The customer or partner shall be informed in a timely manner and shall have the right not to renew the agreement if they do not agree to the new prices.

1.13

An accepted assignment creates a best-efforts obligation on the part of Dolphin Publications B.V. Dolphin Publications B.V. undertakes to carry out assignments to the best of its knowledge and ability, taking into account the state of technology and in accordance with the requirements of good workmanship.

1.14

Dolphin Publications B.V. is free to have assignments carried out under its responsibility by one or more designated members of staff and/or engaged third parties. Dolphin Publications B.V. remains fully responsible and liable at all times for the acts and omissions of such third parties. The applicability of Articles 7:404, 7:407(2), and 7:409 of the Dutch Civil Code is expressly excluded.

1.15

Delivery dates provided by Dolphin Publications B.V. are indicative and shall never be regarded as firm deadlines. Dolphin Publications B.V. shall make every effort to meet the agreed delivery dates as much as possible. The mere fact of exceeding a stated or indicated date shall not place Dolphin Publications B.V. in default. Dolphin Publications B.V. must be given a reasonable period of at least 21 days by means of a written notice of default sent by email or registered post to perform the agreement.

1.16

Dolphin Publications B.V. is not bound by delivery dates that cannot be met due to circumstances beyond its control, including circumstances arising from the customer or partner failing to provide the correct information or materials in time.

1.17

Dolphin Publications B.V. has the right to temporarily suspend or limit the use of services if the customer or partner fails to meet any obligation towards Dolphin Publications B.V. under the agreement, acts in violation of these general terms and conditions, or if required to do so by a competent authority. The obligation to pay amounts owed shall remain in force during any suspension. If Dolphin Publications B.V. suspends or limits services for any reason other than the customer’s or partner’s material breach, the customer or partner shall be entitled to:

  • an extension of the campaign or equivalent replacement services, so that the customer or partner receives the full benefit of the services purchased; or
  • if such extension is not reasonably feasible, a refund of the prepaid portion for the affected period.

1.18

Invoices from Dolphin Publications B.V. must be paid within 30 days of the invoice date, unless a different payment term has been agreed in the quotation. Upon exceeding the payment term, the customer or partner shall be in default by operation of law, and Dolphin Publications B.V. shall be entitled to charge the statutory commercial interest.

1.19

Dolphin Publications B.V. shall not be obliged to fulfil any obligation towards the customer or partner if it is prevented from doing so as a result of a circumstance that is not attributable to its fault and is not for its account under law, legal act, or generally accepted standards. Force majeure shall in any case include: disruptions or failure of the internet, telecommunications infrastructure, hosting services, or fire, flooding, pandemic, government measures, and disruptions at third parties engaged by Dolphin Publications B.V.

In the event of force majeure lasting more than 30 days, either party shall have the right to dissolve the agreement in writing with respect to the part not yet performed, without either party owing any compensation to the other. Parts of the agreement already performed shall be settled on a pro-rata basis.

1.20

Agreements are entered into for the duration stated in the quotation and may not be terminated or cancelled early during that period. In the event of early termination or cancellation by the customer or partner, the full agreed fee shall remain due. No refund shall be made of amounts already paid, nor of amounts relating to the remaining term.

For work falling outside the scope described in the quotation, Dolphin Publications B.V. shall issue a supplementary quotation in advance. Additional work shall be carried out only upon written approval from the customer or partner. For content productions, one round of revisions is included in the agreed fee. Additional revisions shall be regarded as additional work and invoiced separately.

Article 2: Liability

2.1

Dolphin Publications B.V. exercises the greatest possible care in collecting, editing, and publishing information on its platforms. Dolphin Publications B.V. strives to publish information as accurately, completely, and truthfully as is reasonably possible. Nevertheless, Dolphin Publications B.V. cannot guarantee the absolute accuracy or completeness of all published information and shall not be liable for any inaccuracies or omissions, unless these are the result of intent or gross negligence.

2.2

Dolphin Publications B.V. offers its platforms and services in the state in which they exist at that time. Dolphin Publications B.V. is not liable for any failure or malfunction of the technical means used.

2.3

The platforms of Dolphin Publications B.V. may contain links to third-party websites. Dolphin Publications B.V. exercises no control over the content or policies of these websites and is not responsible for the information or data offered thereon.

2.4

Dolphin Publications B.V. shall not be liable to the customer or partner for indirect damage, consequential damage, loss of profit, reputational damage, or incidental damage, unless such damage is the result of intent, fraud, or gross negligence on the part of Dolphin Publications B.V.

2.5

Dolphin Publications B.V. shall not be liable for damage, whether intentional or otherwise, caused by third parties, including but not limited to reduced service performance, loss of data, unlawful access, DDoS attacks, hacker attacks, and viruses.

2.6

If and to the extent that Dolphin Publications B.V. is liable to the customer or partner for direct damage or for an attributable shortcoming, such damage shall only qualify for compensation up to the total amount of the relevant agreement as stated in the signed quotation. The limitation of liability shall not apply in the event of intent, fraud or gross negligence on the part of Dolphin Publications B.V.

2.7

A condition for the existence of any right to compensation is that the customer or partner notifies Dolphin Publications B.V. of the damage as soon as reasonably possible, and in any case within 30 days of the moment at which the customer or partner could reasonably have been aware of the damage. Notification may be made by email to the contact address of Dolphin Publications B.V. as stated in the quotation.

2.8

The customer or partner must, at all times, send a notice of default in the event of any complaints or claims. The notice of default must contain as detailed a description of the shortcoming as possible and may be sent by email or registered post to the contact address of Dolphin Publications B.V. as stated in the quotation. The notice of default must include a reasonable period of at least 21 days within which Dolphin Publications B.V. is given the opportunity to remedy the shortcoming.

2.9

Dolphin Publications B.V. is not liable for any damage arising from participation in physical events, such as roundtables and seminars, unless such damage is the direct result of intent or gross negligence on the part of Dolphin Publications B.V. Participation in physical events is otherwise entirely at the participant’s own risk.

Article 3: Intellectual Property

3.1

All intellectual property rights on the platforms, the layout, the formats developed by Dolphin Publications B.V., and the editorial content independently produced by Dolphin Publications B.V. remain vested in Dolphin Publications B.V. and shall not transfer to the customer or partner, unless expressly agreed otherwise in writing.

3.2

All intellectual property rights in content, materials, trademarks, logos, and other items provided by or on behalf of the customer or partner shall at all times remain the exclusive property of the customer or partner. Dolphin Publications B.V. shall be granted a non-exclusive, non-transferable, worldwide, royalty-free licence to use such materials solely to the extent necessary for the performance of the agreed services and the publication thereof on the agreed platforms and channels.

3.3

All intellectual property rights in editorial content, audio, video, roundtables, podcasts and other productions specifically created by Dolphin Publications B.V. in the context of the agreement shall be vested in Dolphin Publications B.V. Dolphin Publications B.V. grants the customer or partner a perpetual, worldwide, non-exclusive, royalty-free licence to use such content on their own websites, social media channels, internal channels and in their own marketing and PR materials, subject to the following conditions:

  • The integral reproduction or copying of content produced by Dolphin Publications B.V. is not permitted without prior written consent.
  • Quoting passages or reproducing excerpts is permitted provided that a clear source attribution to the relevant platform of Dolphin Publications B.V. is included.
  • Podcasts and videos may be embedded on external pages of the customer or partner using the embed code made available by Dolphin Publications B.V., without requiring additional permission.

3.4

Subject to the provisions of Articles 3.2 and 3.3, it is not permitted without prior written consent from Dolphin Publications B.V. to publish, reproduce, sell, or otherwise distribute any content or data from the platforms of Dolphin Publications B.V.

Article 4: Confidentiality

4.1

Both parties undertake to maintain the confidentiality of the other party’s confidential information received in the context of the agreement. Confidential information means all information that has been designated as confidential or whose confidentiality reasonably follows from the nature of the information, including, in any case, the content of the quotation and the agreed prices.

4.2

Confidential information may only be shared with employees or engaged third parties to the extent necessary for the performance of the agreement, and only on the condition that such persons are bound by equivalent confidentiality obligations.

4.3

The confidentiality obligations shall not apply to information that:

  • was already in the possession of the receiving party without a confidentiality obligation;
  • was independently developed by the receiving party;
  • has become publicly available without any act or omission of the receiving party;
  • was lawfully received from a third party without a confidentiality obligation; or
  • is required to be disclosed by law, regulation, or court order.

4.4

The confidentiality obligations shall remain in force for three years after the expiry or termination of the agreement.

4.5

The confidentiality obligations in this article shall not affect the editorial independence of Dolphin Publications B.V. Dolphin Publications B.V. retains at all times the right to publish, in an editorially independent manner, information that is publicly available or that it has lawfully obtained from third parties, even if such information relates to a customer or partner. This includes reporting on data breaches, security incidents, legal matters, or other newsworthy developments. A commercial agreement does not entitle the customer or partner to any influence over or access to editorial decision-making.

Article 5: Privacy

5.1

Dolphin Publications B.V. processes personal data of contact persons of the customer or partner only to the extent necessary for the performance of the agreement and in accordance with applicable privacy legislation. Further information on the processing of personal data can be found in the privacy statement at dolphin.pub.

5.2

Personal data shall not be shared with third parties outside the performance of the agreement, unless the data subject has given explicit consent or Dolphin Publications B.V. is legally required to do so.

Article 6: Unforeseen Situations

6.1

If a situation arises that is not covered by these general terms and conditions, either party may submit this to Dolphin Publications B.V. via info@dolphin.pub. Dolphin Publications B.V. will respond, and that response shall serve as the basis for resolving the situation.

6.2

All disputes between Dolphin Publications B.V. and the customer or partner shall be governed by Dutch law and shall be submitted exclusively to the competent court in the district where Dolphin Publications B.V. has its registered office.

Dolphin Publications

Dolphin Publications, Europe's leading B2B IT publisher, publishes Techzine and ICT Magazine for IT professionals and business decision-makers worldwide. For over 20 years, we've focused on quality, creating in-depth content that IT professionals and business leaders actually read, engage with, and trust to make better IT decisions.
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